McAfee needs help!

I just finished upgrading some ten installations of McAfee’s VirusScan Professional at a customer site. Most of them were upgraded from 7.x to 8.x, for some it was enough to renew the virus update subscription.

I’ve been doing IT for the better part of my life (which comes to some 24 odd years out of 36 possible), and I can’t figure out exactly how the McAfee on-line store works. Granted, the last upgrades were done at around 04:00 in the morning, but seriously.. how hard can it be?

You log in to the on-line store, select your upgrade and download it, right?
Well, unless you have chosen to use McAfee’s software that is.

It’s fascinating to see that one of the world’s largest suppliers of anti-virus solutions cannot design a simple and functional on-line order process.

Perhaps they give their web developers too much money?

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